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Hartismere Place

Trusted to care in Eye, Suffolk

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Photo gallery, video and 360 tour

Hartismere Place

Welcome to Hartismere Place

Hartismere Place care home in Eye, Suffolk, which is rated 'Outstanding' by CQC and being highly praised for their service response and being well-led. Our care includes residential and dementia care. We also offer short-term respite care and specialised end-of-life care.

When you visit Hartismere Place, you'll be greeted by our fantastic team, who will showcase our impressive range of hotel-style facilities including a cinema, hair and beauty salon and a welcoming coffee shop which is always stocked with fresh bakes by our fantastic head chef.

We have a community welfare hub for people that want to be part of the community, a full activities programme and one-to-one designed activities.

Have you heard about our price match guarantee? If you are looking for high-quality care for a loved one and you’ve been offered care for less at another local care home, we'll match it. Read the full terms and conditions.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Castleton Way
Eye
Suffolk
IP23 7DD

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CQC Rating
Outstanding
Availability
Open to new residents
Pricing
Key facts summary
Contract
Contract summary

*Price match guarantee!* Been offered permanent care for less in another local home? We’ll match it.

If you are looking for high quality care for a loved one and you’ve been offered care for less at another local care home, we guarantee to match the price.*

Find out more
*Price match guarantee!* Been offered permanent care for less in another local home? We’ll match it.

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now
Let’s talk about dementia – our latest guide is here

Coronation garden party – free event at Hartismere Place

Join us to celebrate a moment in history! At Hartismere Place, join us as we dress in posh frocks to celebrate the King's coronation.

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Coronation garden party – free event at Hartismere Place

Have a look around our home

At Hartismere Place residents are free to enjoy the facilities as they wish, including a cinema room, hair and beauty salon, café and our beautiful, landscaped gardens.

View 360 tour

Life at our home

We're focused on enabling your loved one to make the most of each day. Our lifestyle team organises an array of meaningful activities and entertainment. A typical week might see us doing games and reminiscence, gentle exercise, art sessions or even a film evening. We always have time for one-for-one activities with your loved one if that’s what they prefer.

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  • Cafe
  • Garden
  • Activities room
  • Hair and beauty salon
  • Cinema room
  • Shop
  • Minibus for outings
  • Local shops nearby
  • Church Services
Life at our home
Life at our home
Life at our home

Care at our home

The Hartismere Place team provides a wide range of permanent and short term care, so we can care for your loved one, whatever their needs – both now and in the future.

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Care at Hartismere Place

Types of care offered

  • Residential care
  • Dementia care
  • Respite care
  • End of life care
  • Day club

Healthcare services

  • Physiotherapy
  • Rehabilitation
  • Chiropody
  • Pharmacy service
  • District nursing team
  • Optician
  • Dentist
  • Occupational therapy
  • Speech and language therapy
  • Community support services
  • Movement therapy
  • Alternative therapies

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Hartismere Place will provide your loved one with care that is completely tailored to their individual needs and wishes. 

 

I love walking around the home and having lovely interactions with the residents. They make my day, as do the great colleagues I work alongside. There’s always a lot of laughter at Hartismere Place, which creates a great atmosphere. 

Claire MartinHome Manager

Meet the rest of our team

Introducing Hartismere Place
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How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Hartismere Place care home.

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Care UK named finalist for the prestigious UK Employee Experience Awards

Care UK named finalist for the prestigious UK Employee Experience Awards

Care UK has been announced as a finalist in the Best Employee Engagement category at the 2023 UK Employee Experience Awards.
Care UK in the running for the prestigious Health Investor Awards for second year in a row

Care UK in the running for the prestigious Health Investor Awards for second year in a row

Care UK has, for the second year in a row, been announced as a finalist in the Residential Care Provider of the Year category at the Health Investor Awards...
Hop to it! Eye care home welcomes a host of furry friends

Hop to it! Eye care home welcomes a host of furry friends

Residents at a care home in Eye were delighted when several four-legged friends trotted, hopped and leaped into their care home for a special visit.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Hartismere Place care home.

Thank you for looking after our Mum Janet. She could not have had a better care and you have also supported us as a family.

Daughter of a resident, March 2023

Thank you to all the staff at Hartismere Place for the love and care shown to my Dad during his time with you and for giving him his dignity and pride.

Son of a resident, August 2022

Thank you all for looking after our loved one so well, Hartismere Place has been her home for over five and a half years. We have some fond memories of getting together in the coffee shop. Hopefully we will see some of you again.

J&G, relatives of a resident, August 2022

The professionalism, sensitivity, and overwhelmingly friendliness of everyone has helped us through this journey. Thank you for all your care. 

Husband of a resident, March 2022

Thank you to everyone of you who gave your time, your patience, and your kindness. We really appreciate the team’s effort to support my friend. Sincere respect.

C.D.C (Friend of Resident), February 2022
Suffolk Care Awards Finalist 2022 - Having Fun in Adversity

Suffolk Care Awards Finalist 2022 - Having Fun in Adversity

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RoSPA Awards 2023 Winner - Silver Award

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

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Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

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Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

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Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

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LaingBuisson Award 2022 Finalist - Large Residential Care

LaingBuisson Award 2022 Finalist - Large Residential Care

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National Care Awards 2022 Winner - Care Operations/Area Manager

National Care Awards 2022 Winner - Care Operations/Area Manager

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Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

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Social Care Top 30 Award 2022 Finalist

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Care Home Professional Power List 2022

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Nursing Times Workforce Awards 2022 Finalist

Nursing Times Workforce Awards 2022 Finalist

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NACC Awards 2022 Winner - Care Establishment of the Year

NACC Awards 2022 Winner - Care Establishment of the Year

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Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

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Health Investor Award 2022 Winners - Residential Care Provider of the Year

Health Investor Award 2022 Winners - Residential Care Provider of the Year

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UK Employee Experience 2022 Awards - Best Use of Digital Technologies

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

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Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

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Caring UK Awards 2001 Winner

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

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LaingBuisson Award 2021 Winner - Property Developer of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

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Care Home Awards 2021 Winner - Best Larger Care Home Group

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

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Social Care Top Leaders Awards 2021 Finalist

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

Care Home Professional Power List 2021

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UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

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Dementia Hero Awards 2021 Finalist - Professional Excellence

Dementia Hero Awards 2021 Finalist - Professional Excellence

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Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

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Care Home Awards 2020 Winner - Best Larger Care Home Group

Care Home Awards 2020 Winner - Best Larger Care Home Group

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LaingBuisson Awards 2020 Finalist

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

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Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

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Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

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Group Care Home Caterer of the Year 2018 Winner

Group Care Home Caterer of the Year 2018 Winner

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Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Your next steps
Your next steps
Your next steps

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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What is a nursing care plan?

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

Our approach to living with Coronavirus

 

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Read more about our approach
Our approach to living with Coronavirus

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • Eye, Suffolk - Thornham Walks
  • Diss, Suffolk - Cherry Lane Pulham Market garden centre 
  • Eye, Suffolk - White Horse Inn pub
  • Eye, Suffolk - Hartismere Secondary School  
  • Eye, Suffolk - Fire Station  
Trips and outings
Trips and outings
Trips and outings

Download directions to our home

Directions to Hartismere Place

FAQs

Hartismere Place offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, shop, minibus for outings, local shops nearby and church services.

The CQC overall rating for Hartismere Place is "Outstanding".

Hartismere Place offers residential care, dementia care, respite care, end of life care and day club for older people in Eye, Suffolk.

Yes, you can find more Care UK homes in these locations:

Care homes in Suffolk

Care homes in Eye