What is Hartismere Place’s CQC rating?

The CQC overall rating for Hartismere Place is "Outstanding".

Hartismere Place

Q: What is Hartismere Place’s CQC rating?

The CQC overall rating for Hartismere Place is &quot;Outstanding&quot;.

Trusted to care in Eye, Suffolk
Rated 'Outstanding' by the CQC

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Hartismere Place

Welcome to Hartismere Place

Hartismere Place care home in Eye, Suffolk is rated 'Outstanding' by CQC. Our dedicated team provide residential, dementia and short-term respite care and specialised end-of-life care. We also have a day club opposite our home, specifically designed for older people.

When you visit Hartismere Place, you'll be greeted by our fantastic team, who will showcase our impressive range of luxury facilities including a cinema, hair and beauty salon and a welcoming coffee shop which is always stocked with fresh bakes by our fantastic Head Chef.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Castleton Way
Eye
Suffolk
IP23 7DD

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Free event

Nutrition and hydration in later life – free event at Hartismere Place

In our interactive taste session hear tips on how to improve nutrition and hydration and boost appetite in later life and learn how we support those living with dysphagia on Thursday 12th June 2025, 10am - 12pm.

Find out more

Free event

Carers cafe - free event at Hartismere Place

Join us for our free monthly carers café at Hartismere Place on the first Tuesday of each month, 11am - 12.30pm.

Find out more

Carers cafe - free event at Hartismere Place

Have a look around our home

At Hartismere Place residents are free to enjoy the facilities as they wish, including a cinema room, hair and beauty salon, café and our beautiful, landscaped gardens.

View images and videos

Life at our home

We're focused on enabling your loved one to make the most of each day. Our lifestyle team organises an array of meaningful activities and entertainment. A typical week might see us doing games and reminiscence, gentle exercise, art sessions or even a film evening. We always have time for one-for-one activities with your loved one if that’s what they prefer.

Activities room
Cafe
Church Services
Cinema room
Garden
Garden view rooms
Hair and beauty salon
Local shops nearby
Lounge area
Minibus for outings
Namaste room
Shop

Care at our home

The Hartismere Place team provides a wide range of permanent and short term care, so we can care for your loved one, whatever their needs – both now and in the future.

Types of care offered

Healthcare services

Alternative therapies
Audiologist
Chiropody
Community support services
Dentist
Dietitian
District nursing team
Local GP
Movement therapy
Namaste care
Occupational therapy
Optician
Pharmacy service
Physiotherapy
Rehabilitation
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Hartismere Place will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love walking around the home and having lovely interactions with the residents. They make my day, as do the great colleagues I work alongside. There’s always a lot of laughter at Hartismere Place, which creates a great atmosphere.

Claire MartinHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Hartismere Place care home.

Eye care home invites community to honour VE Day

An Eye care home is opening its doors to the community to mark 80 years since the end of World War II in Europe.

Care UK retains nationally recognised Care Catering Award title for third year in a row

Care UK colleagues are celebrating after winning the Public Sector Catering Award’s Care Catering category for the third year in a row.

Celebrating World Kindness Day the Care UK way

At Care UK supporting colleagues who raise awareness for local and national causes through their fundraising efforts is a top priority.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Hartismere Place care home.

Our family would like to say a very big sincere thank you to you for all you support help and care for Mum.

Relative of a resident, October 2024

I would like to thank you all personally for the care you all gave mum during her time at Hartismere over the past two years, she was so happy with you and with the company that she was always with.

Relative of a resident, July 2024

They are very good at organising trips out for people. They have the usual sing songs and activities in the home, but what impressed me is that they have access to a minibus and will take them out to the local pub or the garden centre. If you look on the facebook page you can see what's going on each week. The level of effort that goes into keeping people active and living life to the full is all above and beyond.

Relative of a resident, March 2024

The staff are brilliantly friendly and always willing to help. My loved one is quite fragile and was struggling at home... now she has the care she needs in a lovely environment, always surrounded by nice people who have her interests at heart... it's such a relief knowing she is safe. Everyone is just so lovely, they all say hello and make you feel so welcome... it's a very nice atmosphere.

Relative of a resident, March 2024

Everyone has been incredibly helpful and understanding. I have come to know the manager, the deputy manager and the admissions lady very well. They are all easy to contact and they have been exceptional... they take a genuine interest in my loved one and our circumstances. I give them 11 out of 10.

Relative of a resident, March 2024

National Care Awards 2023 finalist - Care Chef

Suffolk Care Awards Finalist 2022 - Having Fun in Adversity

Stars of Social Care Awards 2025 finalist - Great Marketeer Award (The Big Dementia Conversation)

Palliative and End of Life Care Awards 2025 finalist - Workforce Development Award

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Public Sector Catering Awards 2025 winner - Care Catering Award

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Care Home Awards 2025 finalist - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 winner - Use of Technology

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Signs of ageing or dementia?

As we or our loved ones grow older, changes in memory, behaviour, and cognitive function are common, but distinguishing between normal ageing and early signs...

Can the risk of dementia be reduced?

Dementia is a growing concern for many people especially when getting older. It is important to understand how we can reduce the risk of dementia, whether...

Is a dementia diagnosis life-changing?

A dementia diagnosis can be overwhelming for both individuals and their families, and many wonder whether a fulfilling life is still possible.

Nearby Homes

Hartismere Place

Suffolk IP23 7DD

CQC Rating: Outstanding

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Cambridge American Cemetery and Memorial - Cambridge
Bressingham Steam Museum & Gardens - Diss, Norfolk
Lackford Lakes - Bury St Edmunds, Suffolk
Pot Black Sports Bar - Bury St Edmunds, Suffolk
Diss Rugby Football Club - Diss, Norfolk
Imperial War Museum - Duxford, Cambridge
Cherry Lane Pulham Market - Diss, Norfolk
Swallow Aquatics - East Harling, Norwich

FAQs

Hartismere Place offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, shop, minibus for outings, local shops nearby and church services.

The CQC overall rating for Hartismere Place is "Outstanding".

Hartismere Place offers residential care, dementia care, respite care, end of life care and day club for older people in Eye, Suffolk.

Yes, you can find more Care UK homes in these locations:

Care homes in Suffolk

Care homes in Eye

Hartismere Place care home

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Hartismere Place

Hartismere Place

Welcome to Hartismere Place

At a glance

Nutrition and hydration in later life – free event at Hartismere Place

Carers cafe - free event at Hartismere Place

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

Eye care home invites community to honour VE Day

Care UK retains nationally recognised Care Catering Award title for third year in a row

Celebrating World Kindness Day the Care UK way

What others have to say

Your next steps

Help and advice

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Is a dementia diagnosis life-changing?

Nearby Homes

Nearby homes

Nearby homes

Trips and outings

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Hartismere Place

Hartismere Place

Welcome to Hartismere Place

At a glance

Nutrition and hydration in later life – free event at Hartismere Place

Carers cafe - free event at Hartismere Place

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

Eye care home invites community to honour VE Day

Care UK retains nationally recognised Care Catering Award title for third year in a row

Celebrating World Kindness Day the Care UK way

What others have to say

Your next steps

Help and advice

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Is a dementia diagnosis life-changing?

Nearby Homes

Nearby homes

Nearby homes

Trips and outings

FAQs

What facilities does Hartismere Place provide?

What is Hartismere Place’s CQC rating?

What types of care does Hartismere Place offer?

Are there any other Care UK care homes in Suffolk?