I started working for Care UK in early 2015 as a nurse at Prince George House in Ipswich. I’d always wanted to work for a reputable care organisation that delivers great care and support. Before working for Care UK I’d been deputy manager in a home for another care provider.
I’m very proud of the fact that, within three years of starting as a nurse with Care UK, I had been promoted to home manager. That has been a huge career highlight for me.
What makes a good home manager? I think it’s important to be a great listener – for residents, relatives and colleagues. It’s also important to be a good mentor for your team because they’re crucial to delivering excellent care to residents.
I like to get in early so I can plan and organise the day ahead and get everything off to a great start. There’s always a new challenge to tackle, but that’s what I relish about this role.
I joined Care UK in 2013. I’d heard lots of great feedback from people who worked for the organisation in the area, and I liked what I heard, so I decided to apply to join too. I haven’t looked back.
Prior to joining Hartismere Place, I was deputy manager at Prince George House. I stood in for the home manager, which taught me many new things in lots of areas of Health and Social Care. Every day is a school day for me and I love the interaction we’re privileged to have with residents; they absolutely make my day, as do great colleagues.
When I’m not at work I love walking, jogging and cycling miles. I enjoy reading, cooking, enjoying time with friends and family and eating good food – lots of it!
I also love to travel, especially to, and around, France, where my parents have lived for many years.
Before moving to Care UK in 2014 I helped to establish a team of dementia support workers at the Norfolk and Norwich Hospital. We supported patients living with dementia, giving information and advice to their families and carers. Here I’m doing something very similar for families who are looking for residential care for a loved one.
I love building relationships with families, supporting them and offering guidance to help them make the right decision for them about residential care. I’m passionate about doing the best for residents – it’s a very difficult time for them and their families.
I’ve always worked in the care sector and have supported older people and youngsters with different needs. I joined Hartismere Place in March 2017, initially as a carer, but I loved all the activities, so when the lifestyle lead role became available, I applied.
Doing this role has made a huge difference to me, and it’s fantastic to see the difference I can make to the residents. A few of them can be quite sure they don’t want to get involved, but then they do join in and they have a lovely time!
We’ve been developing some lovely relationships with schools and community groups over the past year. The residents love doing activities with children: the local Guides and Cubs come in to do their badges, and little ones from a local nursery regularly pop in.
I’ve worked in busy restaurants, pubs, hospitals and schools in and around East Anglia. When the recruitment team approached me about this role I thought it would be a fantastic opportunity.
I love chatting to the residents here and getting their feedback. You can trust them to be honest with you! I love making them happy. There are always lots of things going on here at Hartismere Place, but I think Christmas dinner has to be my favourite meal to cook for residents. But I love catering for, and organising, any function we put on.
Outside of work I enjoy motorbike riding, clothes shopping and walking my dogs – and, of course, cooking...