What is Addington Heights’s CQC rating?

The CQC overall rating for Addington Heights is "Good".

Addington Heights

Q: What is Addington Heights’s CQC rating?

The CQC overall rating for Addington Heights is &quot;Good&quot;.

Trusted to care in Croydon, Greater London

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Addington Heights

Welcome to Addington Heights

Addington Heights is a warm and inviting care home set in a quiet location in New Addington, near Croydon, Greater London. Our welcoming, friendly team provides high quality, personalised residential and nursing care, as well as dementia care. We provide care on a respite/short-break basis as well as permanent care. We see all residents as individuals and fully respect their choices. Our aim is to enable each person to enjoy as much independence as possible.

With stylish furnishings and tasteful decoration, Addington Heights provides a relaxing home-from-home. All bedrooms have en-suite facilities, a 24-hour nurse call system and telephone, internet and TV connections. There are many different communal spaces, including lounges, activity rooms and a hairdressing salon. Outside are secure gardens with flower beds, a fish pond and lawns. We’re only a short walk from the many amenities of New Addington too – so the home truly offers the best of all worlds.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

1 Milne Park West
New Addington
Croydon
Greater London
CR0 0DN

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Life at our home

Our team supports your loved one to enjoy each day, with rewarding activities and experiences that are tailored to your loved one’s needs and interests. We organise group and one-to-one activities, as well as outings. We’re close to the heart of New Addington, so handy for short outings as well as day trips further afield.

Activities room
Garden
Hair and beauty salon

Care at our home

Our skilled team at Addington Heights provides a range of care services, so we can continue to care for your loved one even if their needs change in the future.

Types of care offered

Healthcare services

Chiropody
Dentist
Namaste care
Occupational therapy
Optician
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Addington Heights will provide your loved one with care that is completely tailored to their individual needs and wishes.

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Ashura MwilimaHome Manager

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Addington Heights care home.

My mothers keyworker is in constant contact with the whole family, she keeps us updated at all times and arranges visits for us.

Relative of a resident, April 2021

Staff give a first-class service to all my family and my Mother, they are all very caring. All the staff are very hardworking and conscientious.

Relative of a resident, April 2021

When I have had a Zoom call with my mum the staff have made sure she is sitting comfortably. She cannot speak but they leave the Zoom on and I chat away to her. They always make sure she has one of her rag dolls with her that give her comfort.

Relative of a resident, April 2021

He broke his hip, and when he was in hospital they immobilised him. At Addington Heights they have got him in a Zimmer frame and have mobilised him so he has some independence. It's brilliant.

Relative of a resident, July 2019

My brother was well cared for; the nurses were very good as were the carers. I saw the manager, he came and talked to us. If anyone needed to go in to Addington Heights, I would recommend it for cleanliness, care and for food.

Relative of a resident, August 2018

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 finalist - Nursing in Social Care

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Nearby Homes

Addington Heights

Greater London CR0 0DN

CQC Rating: Good

FAQs

Addington Heights offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room and hair beauty salon.

The CQC overall rating for Addington Heights is "Good".

Addington Heights offers residential care, dementia care, nursing care, nursing dementia care and respite care for older people in Croydon, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in Croydon

Addington Heights care home

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