Addington Heights

Trusted to care in Croydon, Greater London

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Addington Heights

Welcome to Addington Heights

Addington Heights is a warm and inviting care home set in a quiet location in New Addington, near Croydon, Greater London. Our welcoming, friendly team provides high quality, personalised residential and nursing care, as well as dementia care. We provide care on a respite/short-break basis as well as permanent care. We see all residents as individuals and fully respect their choices. Our aim is to enable each person to enjoy as much independence as possible.

With stylish furnishings and tasteful decoration, Addington Heights provides a relaxing home-from-home. All bedrooms have en-suite facilities, a 24-hour nurse call system and telephone, internet and TV connections. There are many different communal spaces, including lounges, activity rooms and a hairdressing salon. Outside are secure gardens with flower beds, a fish pond and lawns. We’re only a short walk from the many amenities of New Addington too – so the home truly offers the best of all worlds.

At a glance

Location

1 Milne Park West
New Addington
Croydon
Greater London
CR0 0DN

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Our team supports your loved one to enjoy each day, with rewarding activities and experiences that are tailored to your loved one’s needs and interests. We organise group and one-to-one activities, as well as outings. We’re close to the heart of New Addington, so handy for short outings as well as day trips further afield.

Garden
Activities room
Hair and beauty salon

Care at our home

Our skilled team at Addington Heights provides a range of care services, so we can continue to care for your loved one even if their needs change in the future.

Types of care offered

Residential care
Dementia care
Nursing care
Nursing dementia care
Respite care

Healthcare services

Chiropody
Optician
Dentist
Occupational therapy
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Addington Heights will provide your loved one with care that is completely tailored to their individual needs and wishes.

Working in a care home gives you the chance to get to know, and bond with, the people you’re caring for, which makes a role much more rewarding.

We believe in treating residents like they’re members of our own family, and our caring approach extends to their family members too.

Catherine FaboyaHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Addington Heights care home.

My mothers keyworker is in constant contact with the whole family, she keeps us updated at all times and arranges visits for us.

Relative of a resident, April 2021

Staff give a first-class service to all my family and my Mother, they are all very caring. All the staff are very hardworking and conscientious.

Relative of a resident, April 2021

When I have had a Zoom call with my mum the staff have made sure she is sitting comfortably. She cannot speak but they leave the Zoom on and I chat away to her. They always make sure she has one of her rag dolls with her that give her comfort.

Relative of a resident, April 2021

He broke his hip, and when he was in hospital they immobilised him. At Addington Heights they have got him in a Zimmer frame and have mobilised him so he has some independence. It's brilliant.

Relative of a resident, July 2019

My brother was well cared for; the nurses were very good as were the carers. I saw the manager, he came and talked to us. If anyone needed to go in to Addington Heights, I would recommend it for cleanliness, care and for food.

Relative of a resident, August 2018

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Help and advice

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Our response to COVID

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach