Trusted to care in Lowestoft
Our colleagues work extremely hard and love what they do. A number of them are so committed to working in care and making our residents' lives fantastic, that they've worked their way up the ladder into their dream jobs. Discover more about our team members on these page.
I’ve learnt a huge amount during my time with Care UK and my career has grown as this home has developed. I started with the company as a domestic and carer, then I was promoted to head housekeeper and then business administrator. In March 2017 I became deputy manager at Britten Court.
I enjoy my daily walk around the home, greeting colleagues and residents. I find out what residents have planned for the day and I do whatever I can to support them to achieve that. I love our home from home by the sea. We’re a family at Britten Court and we care about, support and nurture each other to do the best we can for residents and their families.
I used to be a kitchen assistant and then a carer here at Britten Court, but when this role became available I was keen to give it my all. I’ve not looked back! This role is so rewarding every day and gives you a chance to get to know the residents on a one-to-one basis. I love making a difference to residents and enhancing their lives through activities.
I believe it’s never too late to try new things, and I really enjoy supporting residents to try something new. The management team here have given me so many opportunities, enabling me to grow, learn new skills and do lots of different training. In 2017 I won a ‘lifestyle coordinator of the year’ award, and in 2018 I have won a Care Home Heroes award. Working at Britten Court and for Care UK has made a very positive impact on my life.
I joined Care UK and Britten Court when it was still a very new home, in 2015. I’d heard good things about Care UK and the home was beautiful. It was exciting to be part of a brand new care home.
I’m an experienced business administrator; in this role you need to have a good understanding of finance, and it helps to be able to juggle lots of different tasks and be patient and good with people.
I enjoy spending time with our lovely residents – it’s definitely the highlight of my day. Seeing the smiles on the residents’ faces, and how happy their families are that they are safe, happy and cared for, makes everything we do worthwhile.
I’ve been with Care UK since 2012 and before that I was a care supervisor in a Norfolk nursing home for a long time.
I’m proud of what we’ve achieved here: our members enjoy coming along and they have a lovely rapport with our team. I regularly assess people at home who have had no stimulation for a long time and are quite withdrawn. Once they start coming along to the day club, they quickly come out of their shell and start to enjoy life again - seeing that happen is the best.
People now regularly recommend our service to family members and friends in the local area, which is wonderful. I’m looking forward to continuing with our great work, providing important services to the local community.
I started working at Britten Court in 2014, prior to this I was a housekeeper at a holiday village in Lowestoft. Seeing the residents happy, smiling and enjoying themselves is very rewarding. I love talking to them about their past and their families, and it’s a pleasure to keep their home tidy for them.
I take a lot of pride in what I do and will always go the extra mile to support my team. At the end of my shift I always do a final walk round of the home, this is the highlight of my day as I love seeing everything clean and tidy for the residents.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out a daily infection control audit and ensuring cleaning protocols are meticulously applied.