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Our team at
Cedrus House

Trusted to care in Stowmarket, Suffolk


Meet our friendly care team

We’re proud of our close-knit and passionate team in our Stowmarket home. Everyone, from our management team to carers, clinicians to catering colleagues, are dedicated to making every day enjoyable for residents. They love what they do, and you can get to know them better on these pages.

Michelle Webster

Home Manager

Michelle Webster

Ive been a nurse for 30 years and worked as a prison nurse for a time, which I really enjoyed.

But before joining Care UK in March 2014 I was managing a large (158-bed) nursing and residential home.

Joining Care UK gave me the opportunity to commission a beautiful new Suffolk care home. Starting a home from scratch has had its opportunities and challenges, but its been a great experience to bring together people with different skillsets to create a team that will provide the best care to residents.

I love being with the residents at Cedrus House – theyre really enjoying their new home here and theres a little moment of magic each day with them that makes the hard work worthwhile!

Away from work I enjoy cooking (I have more than 150 cookery books) and spending time with my dog Winston, a retired Prison Service drug detection dog.

Gaynor Scott
Deputy Manager

I used to work as a sister in an admissions prevention service but much of my career has been in stroke units across the UK (I have a diploma in acute stroke management and rehabilitation).

However, opportunities to be part of a new care home don’t come along that often, so when I heard that Cedrus House was opening, I really wanted to get involved.

I met Michelle, the home manager, who’s a northerner like me, and that sealed it for me!

My favourite parts of the day are at the beginning and the end of my shift. In the morning I’m fresh and ready for the challenges ahead, and at the end of the day I feel I’ve achieved what I set out to do. If I didn’t get everything done, then I just start a new list, ready for the following day!

I’m really excited about the future here at Cedrus House. We’ve a strong leadership team and a great journey ahead.

Julie Dennis
Customer Relations Manager

I joined the team at Care UK after working for 15 years in the banking sector.

Moving into the care sector was a complete change – and a steep learning curve – but I’ve never looked back. I was keen to make a difference to people’s lives and I love the fact that my role enables me to do that.

Moving to a care home can be an extremely difficult and emotional time for families, so I’m proud to be able to make that journey a little easier. My role involves meeting and guiding potential residents and their families through the process of choosing a care home.

Matthew Reynolds
Clinical Lead

My background is in emergency care and I’ve worked as a staff nurse in a liver transplant unit as well as in a stroke unit.

One of the biggest challenges of my career was delivering a premature baby in a moving ambulance without being able to speak the mother’s language!

The best part of the day is always interacting with residents, ensuring their needs are exceeded and making them smile. I’m also passionate about helping to develop my team’s potential so that they’re happy and our residents are too.   

In any spare time I have, I enjoy foreign travel (I’ve lived and worked in the Middle East, Malta, South Africa and Arizona). I also collect classic and military vehicles, which has landed me some work as an extra in film and TV in the past. 

Nadia Goodchild
Lifestyle Coordinator

I joined the Cedrus House team in 2017.

I was a Teaching Assistant at the time, but I wanted to try something different. When I came for a look around the home, I was very impressed.

To do this job well you need to know residents extremely well and have lots of creative ideas for enabling residents of different abilities to enjoy meaningful experiences. I spend quite a lot of my time researching ideas. I love talking to residents and hearing their stories and experiences, and learning about how life and attitudes have changed over time.

There’s a strong team here at Cedrus House, and I always look forward to seeing the residents each day, as well as my lovely colleagues. I’ve made some wonderful friends through working at the home.

In my spare time, I like to get away on holidays. I also enjoy walking my dog and spending quality time with my family.

Ian Hetzel
Head Chef

I’ve worked in restaurants but spent some time working for an agency at another Care UK home.

I really enjoyed it, so I applied for a permanent position with the organisation. I have also run my own business, and the same determination, drive and discipline that that demands come in handy at Cedrus House. There’s always a lot to do and we’ve many mouths to feed and different dietary needs to meet.

I must admit, that, after the antisocial hours of the restaurant trade, it makes a nice change to be home in the evenings! Working more sociable hours, I’m able to indulge my passions of red wine, West Ham and walking my dogs!

Juliana Arantes
Head Housekeeper

I come from Brazil and I used to be a biology teacher back there in primary and high schools.

When I moved to the UK and started working for Care UK in 2017, I was delighted to be in a role where I could help other people.

While it was a big challenge to solve problems in another language, with patience and hard work, everything became possible, and easy.

I believe in doing everything with respect and love, and in just being nice. It’s that simple! I enjoy listening to residents’ life stories and seeing them happy and enjoying themselves. I feel very at home at Cedrus House – my colleagues are all great and there’s lots of positive energy in the home. 

In my free time I enjoy caring for my puppy. At the weekends I like to travel around, exploring different places.

Madalina Cucuteanu
Registered General Nurse and Infection Prevention and Control Champion

I joined Care UK as an overseas nurse and the organisation has supported me in all sorts of ways, from understanding British culture to learning about the health system here.

Care UK has given me the chance to learn and develop, and I continue to do that at Cedrus House.

Here, in addition to my daily nursing tasks, I am the IPC champion. That means that I support all colleagues at Cedrus House to implement the highest standards of safety and cleanliness. I have trained everyone at the home on the use of personal protective equipment (PPE), hand washing and more. I’m also responsible for implementing quality improvement. I’m always keen to enhance what we do so we’re delivering the highest standards for residents and their families.

I love seeing residents happy and enjoying their time at the home. And it gives me a real sense of achievement when we’ve faced a difficult challenge and have put our minds together to find a solution. Teamwork is all-important, and we’re a good team at Cedrus House.

Canine Relations Manager

I joined the team at Cedrus House in 2017, I love being here as I get to spend the day with my mum while she’s at work and spread some joy to the residents and staff.

It’s my job to make sure that everyone in the home feels loved. This involves lots of cuddles, visiting the residents, greeting visitors and being very accepting of treats!

I like to spend the first part of the day completing the maintenance checks with our Maintenance manager. This involves visiting every room, checking all is well and getting lots of fuss on the way. That takes me through to lunch time, when I quality check the left-overs, before having a little nap in the afternoon.

When I’m not at the home I like to chill out with my brother Jack, the Cocker Spaniel. We especially love long walks by the sea.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.