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Staying involved in your loved one’s care

Staying involved in your loved one’s care

We work in partnership with loved ones to deliver personalised dementia care which supports whole families through their dementia journey. 

We understand that a dementia diagnosis will affect more than just one individual. Seeing a loved one change can be a difficult and heart breaking experience and often the process of needing or delivering care can change family relationships significantly.  

We will support you every step of the way

Choosing a care home can be a difficult decision for the whole family. We believe in supporting each resident and their family in any way we can. We’re always here for emotional or practical support, and – with the appropriate consent – will always involve and consult families in the planning and delivery of care and support. Guests are welcome to visit any time of the day or night and to take part in the care home’s activities, to help with their morning or evening routines, or just share in a relaxing meal. 

Right from the start, we focus on working in partnership with families to get to know each individual and understand their personal history. This begins with the option to develop a Life Story Book even before a resident is admitted, and continues with our monthly Resident of the Day programme in which families and friends are invited to an in-depth review of care plans, covering everything from medication to lifestyle and food choices.  

Helpful guides

Latest news

House of fun: Residents see stars thanks to Newbury care home

House of fun: Residents see stars thanks to Newbury care home

September 10 2019

Four lucky residents at a Newbury care home saw their wishes come true recently, after each experiencing a day to remember.

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Vive la France: Kingston Vale care home crosses channel for art

Vive la France: Kingston Vale care home crosses channel for art

September 10 2019

A care home in Kingston Vale has taken a trip across the channel to Ardres, in northern France, to enjoy an afternoon of landscape painting.

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Kenilworth care home makes medieval wish come true for 93-year-old resident

Kenilworth care home makes medieval wish come true for 93-year-old resident

September 6 2019

A Kenilworth care home surprised a 93-year-old resident with a trip down memory lane to one of her favourite places.

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Oh, they do like to be beside the seaside! Richmond care home creates indoor beach

Oh, they do like to be beside the seaside! Richmond care home creates indoor beach

August 30 2019

Residents at a Richmond care home enjoyed a trip to the ‘seaside’ recently, after team members transformed the home for a special ‘seaside day’.

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