Staff are very dedicated. Very nice building. I have not been inside for a year. They had lots of activities going on. Very well maintained and kept clean including the rooms. Staff are very friendly and approachable.

As a family, we wanted to express our gratitude to the team at Oak House. They have cared for my grandmother since 2015 and continue to provide exceptional care for her, even during the pandemic. We receive regular updates from the team, and are reassured that she receives person centered care that goes above and beyond to meet her needs. As a service user with dementia, she can sometimes be difficult to manage, however the team work amazingly together to recognise appropriate methods of delivering her care to ensure her needs are met under all circumstances. We are so grateful to have such a wonderful team supporting my grandmother, and wanted to express our gratitude towards them - they deserve to be recognised for the amazing work they continue to do each day! Well done team!

Thank you to all the staff at Oak House for looking after my wife. Your thoughtful, caring and professional work is to be commended. She is in good safe hands and your work during this terrible pandemic has been brilliant. It is reassuring for myself and her family that you know your jobs so well. It is difficult with Covid-19 rules not being able to hold her hand or give her a hug, but you make it as easy as you can when I visit to see her at the window. Keep up the good work Oak House!

My mum is incapable of speaking a lot of the time but the staff still continue to talk to her. They ask her if she wants drinks and they make extra effort to approach her as they know that she can't reach out herself. They make sure that my mum's entertainment is well suited to her and they ensure she is well stimulated.

The staff do a good job there, my mum is quite dependant, she can except feed herself and they help this further by transferring her into a sat by a table for her meals and put her into a wheelchair after to make the most of her limited mobility.