What is Ventress Hall’s CQC rating?

The CQC overall rating for Ventress Hall is "Good".

Ventress Hall

Q: What is Ventress Hall’s CQC rating?

The CQC overall rating for Ventress Hall is &quot;Good&quot;.

Trusted to care in Darlington, County Durham

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Ventress Hall

Welcome to Ventress Hall

Ventress Hall is all about enjoying quality care and fulfilling days in a lovely setting. The team at our Darlington, County Durham care home provides nursing, residential and dementia care, as well as sensitive end of life care. We also offer short term (respite) care.

Every bedroom at Ventress Hall care home is different - some feature high ceilings, while others open directly onto our courtyards. Each room has a 24-hour nurse call system as well as phone and television connections. Most rooms have en-suite facilities and we also have a few shared or double rooms that are ideal for couples.

Throughout the care home there are ample spaces to relax, socialise or to do activities. There are several lounges and dining rooms, a library, hair salon and a warm and sunny conservatory. Outside, our two courtyard gardens are a lovely spot for enjoying a cup of tea in the sun. The home and gardens are fully wheelchair accessible.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

22-28 Trinity Road
Darlington
County Durham
DL3 7AZ

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

There's something happening every day at Ventress Hall, from baking and gardening to pamper sessions and exercise classes. We also have our own minibus, so residents and day guests enjoy exploring the local area, popping to the shops or out to a local park - even into the Dales.

Garden
Hair and beauty salon
Conservatory
Church Services

Care at our home

Our team provides a full range of care, so we can continue caring for your loved one even if their needs change in the future.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Chiropody
District nursing team

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Ventress Hall will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love seeing the residents happy, and I enjoy seeing the positive impact of the work we do. We often have residents join us for short term respite care as they convalesce after an illness or operation. It’s wonderful to see them recover and return home.

Diane EnciniasHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Ventress Hall care home.

Ventress Hall is a truly special place and the care is amazing. Nowhere else could have cared for Mum better.

Just when we thought the staff couldn't be more kind and thoughtful, another act of kindness would come through the door.

Thank you from the bottom of our hearts.

Daughter of a resident, November 2021

Thank you to all of you for making me feel so welcome, and to all your staff who were so caring and treated me like royalty.

A.H, Resident, February 2020

Darlington Borough Council were informed of the wonderful care you are providing for our brother and the warm family environment you are all providing. My brother has improved so much since being with you for which we thank you and are most grateful.

M.P (Sister of Resident), September 2019

They keep me fully informed of any issues he may be having, for example with his medication.

Mrs S.B, Relative of a resident, July 2019

It’s always nice working with you Judy. Your support has been appreciated.

Care Manager, Darlington Social Services, June 2019

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Group Care Home Caterer of the Year 2018 Winner

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

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Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

FAQs

Ventress Hall offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, hair and beauty salon, conservatory and church services.

The CQC overall rating for Ventress Hall is "Good".

Ventress Hall offers residential care, dementia care, nursing care, respite care and end of life care for older people in Darlington, County Durham.

Yes, you can find more Care UK homes in these locations:

Care homes in County Durham

Care homes in Darlington

Ventress Hall care home

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