What is Ventress Hall’s CQC rating?

The CQC overall rating for Ventress Hall is "Good".

Ventress Hall

Q: What is Ventress Hall’s CQC rating?

The CQC overall rating for Ventress Hall is &quot;Good&quot;.

Trusted to care in Darlington, County Durham

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Ventress Hall

Welcome to Ventress Hall

Ventress Hall is all about enjoying quality care and fulfilling days in a lovely setting. The team provides nursing, residential and dementia care, as well as sensitive end of life care. We also offer short term care.

Every bedroom at Ventress Hall care home is different - some feature high ceilings, while others open directly onto our courtyards. Each room has a 24-hour nurse call system as well as phone and television connections. Most rooms have en-suite facilities and we also have a few shared or double rooms that are ideal for couples.

Throughout the care home there are ample spaces to relax, socialise or to do activities. There are several lounges and dining rooms, a library, hair salon and a warm and sunny conservatory. Outside, our two courtyard gardens are a lovely spot for enjoying a cup of tea in the sun. The home and gardens are fully wheelchair accessible.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

22-28 Trinity Road
Darlington
County Durham
DL3 7AZ

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Christmas fair - free event at Ventress Hall

Come along to our community Christmas fair on Wednesday 13th December 2023, 2.30pm - 4.30pm! Join in the festivities and enjoy warming festive treats prepared by our chef.

Find out more

Christmas fair - free event at Ventress Hall

Life at our home

There's something happening every day at Ventress Hall, from baking and gardening to pamper sessions and exercise classes. We also have our own minibus, so residents and day guests enjoy exploring the local area, popping to the shops or out to a local park - even into the Dales.

Church Services
Conservatory
Garden
Garden view rooms
Hair and beauty salon

Care at our home

Our team provides a full range of care, so we can continue caring for your loved one even if their needs change in the future.

Types of care offered

Healthcare services

Chiropody
District nursing team
Namaste care

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Ventress Hall will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love seeing the residents happy, and I enjoy seeing the positive impact of the work we do. We often have residents join us for short term respite care as they convalesce after an illness or operation. It’s wonderful to see them recover and return home.

Diane EnciniasHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Ventress Hall care home.

They understood and let mum take her pet cat in, they understood how important that was to her, as soon as they were able to they accommodated her with a room with access into the court yard which made it easier for the cat to get outside.

Relative of a resident, April 2023

Whenever I go in at meal times mum has a lovely cooked meal at lunch, she has put on quite a lot of weight since she went in which is brilliant and she has never complained about the food.

Relative of a resident, April 2023

My mum is really happy, she has dementia but she is extremely happy, the team are lovely and she gets well looked after. She would be the kind of person to say she doesn't like something, never had any complaints.

Relative of a resident, April 2023

Ventress Hall is a truly special place and the care is amazing. Nowhere else could have cared for Mum better.

Just when we thought the staff couldn't be more kind and thoughtful, another act of kindness would come through the door.

Thank you from the bottom of our hearts.

Daughter of a resident, November 2021

Thank you to all of you for making me feel so welcome, and to all your staff who were so caring and treated me like royalty.

A.H, Resident, February 2020

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Nearby Homes

Ventress Hall

County Durham DL3 7AZ

CQC Rating: Good

FAQs

Ventress Hall offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, hair and beauty salon, conservatory and church services.

The CQC overall rating for Ventress Hall is "Good".

Ventress Hall offers residential care, dementia care, nursing care, respite care and end of life care for older people in Darlington, County Durham.

Yes, you can find more Care UK homes in these locations:

Care homes in County Durham

Care homes in Darlington

Ventress Hall care home

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