Ventress Hall

Trusted to care in Darlington

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Ventress Hall

Welcome to Ventress Hall

Ventress Hall is all about enjoying quality care and fulfilling days in a lovely setting. The team at our Darlington care home provides nursing, residential and dementia care, as well as sensitive end of life care. We also offer short term (respite) care.

Every bedroom at Ventress Hall care home is different - some feature high ceilings, while others open directly onto our courtyards. Each room has a 24-hour nurse call system as well as phone and television connections. Most rooms have en-suite facilities and we also have a few shared or double rooms that are ideal for couples.

Throughout the care home there are ample spaces to relax, socialise or to do activities. There are several lounges and dining rooms, a library, hair salon and a warm and sunny conservatory. Outside, our two courtyard gardens are a lovely spot for enjoying a cup of tea in the sun. The home and gardens are fully wheelchair accessible.

At a glance

Location

22-28 Trinity Road
Darlington
County Durham
DL3 7AZ

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Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

There's something happening every day at Ventress Hall, from baking and gardening to pamper sessions and exercise classes. We also have our own minibus, so residents and day guests enjoy exploring the local area, popping to the shops or out to a local park - even into the Dales.

Garden
Hair and beauty salon
Conservatory
Church Services

Care at our home

Our team provides a full range of care, so we can continue caring for your loved one even if their needs change in the future.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Chiropody
District nursing team

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Ventress Hall will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love seeing the residents happy, and I enjoy seeing the positive impact of the work we do. We often have residents join us for short term respite care as they convalesce after an illness or operation. It’s wonderful to see them recover and return home.

Diane EnciniasHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

:

We are working very hard to ensure that the service we provide is of the highest quality. We are aware that CQC have highlighted we need to make improvements to our service, we have a comprehensive service improvement plan in place to ensure we are acting to make changes that will be sustained and embedded. Much progress has already been made and it was reassuring to read that the inspectors found that the team has a caring attitude. We have appointed a new manager who is already completing the CQC Registered Manager process. Please ask the home manager if you wish to discuss the contents of our service improvement plan.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Ventress Hall care home.

Thank you to all of you for making me feel so welcome, and to all your staff who were so caring and treated me like royalty.

A.H, Resident, February 2020

Darlington Borough Council were informed of the wonderful care you are providing for our brother and the warm family environment you are all providing. My brother has improved so much since being with you for which we thank you and are most grateful.

M.P (Sister of Resident), September 2019

They keep me fully informed of any issues he may be having, for example with his medication.

Mrs S.B, Relative of a resident, July 2019

It’s always nice working with you Judy. Your support has been appreciated.

Care Manager, Darlington Social Services, June 2019

Thank you to all of the staff who supported Barbara*, she was very appreciative when I visited her last and was so pleased she was cared for by you all. *name changed

Social Worker, Darlington Social Services, June 2019

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

LaingBuisson Award Finalist 2021 - Residential Care Provider of the Year

LaingBuisson Award Finalist 2021 - Property Developer of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards - Catering Manager of the Year winner 2021

Social Care Top Leaders awards finalist 2021

Care Home Professional Power List 2021

National Care Awards Finalists 2021 - Care Home Group and Care Leadership

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards Finalist 2021

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Best Larger Care Home Group Gold Winner 2020

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist - Care Provider of the Year 2019

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Help and advice

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Our response to COVID

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach