What is Norfolk House’s CQC rating?

The CQC overall rating for Norfolk House is "Good".

Norfolk House

Q: What is Norfolk House’s CQC rating?

The CQC overall rating for Norfolk House is &quot;Good&quot;.

Trusted to care in Weybridge, Surrey

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Norfolk House

Welcome to Norfolk House

Norfolk House care home in Weybridge, Surrey is purpose-designed care home with a warm, welcoming atmosphere. We provide personalised residential care, short term respite care, expert nursing care and specialist dementia care for older people, including those with physical disabilities. We also offer sensitive, compassionate end of life care.

Residents’ rooms are light, spacious and tastefully decorated with stylish furniture. Each room includes en-suite facilities, phone and television connection points and a 24-hour nurse call system. We have double rooms available and some of our ground floor rooms have direct access onto our patio and garden.

The home has comfortable lounges and dining rooms, an activities room, two quiet rooms and a hair salon. Outside, our secure garden has lawns, seating areas and a pergola.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

39 Portmore Park Road
Weybridge
Surrey
KT13 8HQ

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Summer festival – free event at Norfolk House

To celebrate Care Home Open Week 2023 on Wednesday 28th June 2pm - 4pm we’re hosting a 'Bohemian festival' themed open day for the local community and we would love for you to join us.

Find out more

Summer festival – free event at Norfolk House

Life at our home

At Norfolk House we get to know each resident and tailor our care to their exact needs. Everyone is supported to do the things they want to do each day and our lifestyle coordinators always have something planned, from gentle exercise sessions to quizzes.

Activities room
Church Services
Garden
Hair and beauty salon
Minibus for outings
Reminiscence room

Care at our home

At Norfolk House we porvide a range of care on both a permanent or respite basis. Our team always assess every prospective new resident before they join us, so we can be sure that we can give them the care they need.

Types of care offered

Healthcare services

Chiropody
Community support services
Dentist
Namaste care
Optician

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Norfolk House will provide your loved one with care that is completely tailored to their individual needs and wishes.

I never tire of the great feeling that you’re making a difference to people’s lives, whether it’s the residents, the team or the visitors who we meet each day.

Sabu ProthasisHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Norfolk House care home.

Weybridge care home shortlisted for national award

A care home in Weybridge is celebrating after being shortlisted in the Care Home Awards 2023.

Care UK shortlisted for fourteen Care Home Awards

Care UK has been shortlisted in fourteen categories for this year’s Care Home Awards, including the Outstanding Larger Group Care Provider category.

Care UK’s double triumph at the Public Sector Catering Awards

Care UK teams are celebrating after winning two awards at the prestigious Public Sector Catering Awards ceremony.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Norfolk House care home.

I cannot fault the care, any slight problem and they ring me to tell me what is happening. Been great telling me what’s going on, when I visit in the pod it always looks clean and tidy. I am absolutely delighted.

Relative of a resident, April 2021

To all the wonderful staff at Norfolk House – thank you for all that you do each day for the lives of others. Thank you for being brave, professional and genuine.

Relative of resident, April 2020

You have been very much in our thoughts over recent weeks. We recognise that what you do is so important to support those in our society. It is hugely appreciated by us that know exactly what you all do. Please accept our warmest regards and pass them on to your colleagues

Relative of resident, April 2020

She has started to take pride in her appearance again, she gets her hair done in the morning; she gets her hair cut as they have their own salon in the home and a podiatrist also comes in.

Mr W H, Relative of a resident, November 2019

They go out of their way to help her with anything she needs.

Mr N P, Relative of a resident, November 2019

UK Employee Experience Awards 2023 Winner - Best Employee Engagement

Public Sector Catering Awards 2023 Winner - Care Catering Award

Care Home Awards 2023 Finalist - Outstanding Larger Group Care Provider

Care Home Catering Awards 2023 Finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 Winner - Silver Award

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

One step at a time – Dealing with a dementia diagnosis

Learn about the practical next steps to take after receiving an early dementia diagnosis, from planning for the future to finding sources of support.

Nearby Homes

Norfolk House

Surrey KT13 8HQ

CQC Rating: Good

FAQs

Norfolk House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, minibus for outings, reminiscence room and church services.

The CQC overall rating for Norfolk House is "Good".

Norfolk House offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Weybridge, Surrey.

Yes, you can find more Care UK homes in these locations:

Care homes in Surrey

Care homes in Weybridge

Norfolk House care home

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