Complete confidence comes with the Care UK 28-day guarantee
We believe that moving into a care home is the start of an exciting new phase in an older person’s life. We know it can also be daunting. Our 28-day guarantee gives you the flexibility and peace of mind you need.
Care UK has over 35 years’ experience delivering award winning care. We’re confident we can care for your loved one to the high standards you expect and demand, and we want you to feel the same. So we’ve created our 28-day guarantee.
Care with confidence
We view every permanent resident’s first 28 days in a Care UK home as a trial period*. During that time, if you’re not absolutely happy, or if you simply change your mind about the need for a care home, your permanent care contract can be ended with just seven days’ written notice.
We’re confident that, when you experience the superb care and quality of life we offer, you’ll never think twice about your decision. Our 28-day guarantee offers you the ultimate confidence too.
Care UK 28-day guarantee at-a-glance:
- Easy seven day opt-out of a permanent contract
- A chance to experience the Care UK lifestyle
- Gives your loved one time to relax and settle in
- Reassurance that you can change your mind for up to 28 days
* Subject to assessment and availability in care type
Terms and conditions
The 28-day guarantee operates under the following terms and conditions:
Subject to assessment and availability in care type.
During your first 28 days either you or we can end the contract after 7 days of serving written notice on the other. We will only end the contract during the trial period if we are unable to meet your needs
Care fees according to care type will still apply.
Financial arrangements are outlined on the home’s key facts summary as applicable to all permanent residents.
Care homes participating in the 28-day guarantee:
Abney Court, Ambleside, Bickerton House, Bowes House, Brook Court, Buchanan Court, Carpathia Grange, Cavell Court, Cedrus House, Chandler Court, Cleves Place, Colne View, Davers Court, Deewater Grange, Foxbridge House, Glastonbury Court, Harrier Lodge, Hartismere Place, Heather View, Highmarket House, Invicta Court, Knebworth, Lonsdale Mews, Mercia Grange, Mildenhall Lodge, Mill View, Millers Grange, Mills Meadow, Milner House, Montfort Manor, Mountbatten Grange, Mountfitchet House, Norfolk House, Oakfield Croft, Parsons Grange, Pear Tree Court, Perry Manor, Prince George House, Priors House, Sandfields, Scarlet House, Sherwood Grange, Skylark House, The Potteries, Trymview Hall, Weald Heights, Winchcombe Place, Jubilee House, Larkland House