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The Potteries

Trusted to care in Broadstone, Poole, Dorset

Trusted to care in Broadstone, Poole, Dorset|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


The Potteries

Welcome to The Potteries

Our bright and friendly care home is in the suburb of Broadstone, just a few miles from the centre of the seaside town of Poole in Dorset. Our purpose-built home has an array of superb facilities to enjoy, including a coffee shop, cinema, hair and beauty salon – and even our very own pub, The Lockdown Arms!

Our team at The Potteries delivers a full range of care services for older people, from permanent residential, nursing and dementia care to short term respite care.

In 2021 we were proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates our skill and commitment to delivering high quality, person-centred care to residents at the end of their life.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance


187 York Road
BH18 8ES

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CQC Rating
Open to new residents

Life at our home

At The Potteries, our lifestyle team organises different daily activities, from bingo and gardening to armchair exercise and singalongs. We spend time with residents individually, supporting them to continue with hobbies, or even to try something new.

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  • Activities room
  • Cafe
  • Church Services
  • Cinema room
  • Garden
  • Garden view rooms
  • Hair and beauty salon
  • Library
  • Lounge area
  • Multi-faith room
  • Music room
  • Namaste room
  • Pub/ bar
  • Reminiscence room
  • Shop
Life at our home
Life at our home
Life at our home

Introducing The Potteries

Care at our home

All the care we provide is person-centred. That means that your loved one is at the centre of all aspects of their care. They make decisions and plan how they want their care, and their everyday life at The Potteries, to be.

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Care at 
The Potteries

Healthcare services

  • Chiropody
  • Community support services
  • Dentist
  • District nursing team
  • Movement therapy
  • Namaste care
  • Occupational therapy
  • Optician
  • Pharmacy service

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at The Potteries will provide your loved one with care that is completely tailored to their individual needs and wishes.


Personalised care is at the heart of what we do, and I strive to ensure that all our residents continue living active and independent lives in a warm, safe and comfortable environment involving family and friends as much as possible. 

Zita TurnerHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Potteries care home.

The food they get is full English in the morning or cereal. Lunchtime they have a choice, and they get a pudding as well. Evening they get sandwiches or a hot alternative. The food is great and looks amazing, especially the desserts. I met the chef as well, he is polite and friendly, and he takes that extra bit of care to make the food. He'll make something special if someone needs it.

Relative of a resident, March 2024

My loved one is very happy and content there. They have an activities team that provide a wide range of activities that are physically and mentally stimulating for the residents and there is lots of interaction between the residents and staff, not only with other residents. All of the staff, without exception, are really nice people, professional and kind. All aspects of the care home are extremely positive.

Relative of a resident, March 2024

It's a quality care home! The standard is exceptional, very modern and tidy, no nasty smells. It is owned by a big company and they clearly invested money in it. The second thing that makes it perfect is the team. The manager and staff are just so friendly. It's like a big family. You always feel welcome, and nothing is ever too much trouble if you have a question or request. The carers respect my loved one's dignity as a human being and even though she is vulnerable, they ensure she is able to live a positive life.

Relative of a resident, March 2024

Staff are really good. They are always friendly and treat you like family. Nothing is too much trouble. There are lots of cleaners who are always around. It is spotless and smells nice and fresh.

Relative of a resident, August 2023

The facilities, management and care is very good. It has a nice garden and good activities.

Relative of a resident, August 2023

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • Brownsea Island -  Poole, Dorset 
  • Poole Harbour -  Poole, Dorset
  • Upton House Country Park - Poole, Dorset
  • Monkey World - Longthorns, Wareham
Trips and outings
Trips and outings
Trips and outings

Nearby Homes

The Potteries


Dorset BH18 8ES

CQC Rating: Good
The Potteries

The Potteries


Dorset BH18 8ES

Nearby homes


The Potteries offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, pub/ bar, library, shop, music room, reminiscence room, namaste room, church services and multi-faith room.

The CQC overall rating for The Potteries is "Good".

The Potteries offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Poole, Dorset.

Yes, you can find more Care UK homes in these locations:

Care homes in Dorset

Care homes in Poole