What is The Burroughs’s CQC rating?

The CQC overall rating for The Burroughs is "Good".

The Burroughs

Q: What is The Burroughs’s CQC rating?

The CQC overall rating for The Burroughs is &quot;Good&quot;.

Trusted to care in West Drayton, Greater London

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The Burroughs

Welcome to The Burroughs

Our caring and dedicated team at West Drayton, Greater London, provides tailored care for older people, from short term respite breaks to long term residential care. We also provide specialist care for people living with dementia.

Keeping busy and engaged is the secret to maintaining independence in older age, so we encourage your loved one to do whatever brings them meaning and happiness. They can help around the home with gardening, dusting or folding laundry, or get involved in the different activities that we organise each day.

The Burroughs also has some lovely facilities that your loved one can use whenever they wish. We have our own Regency cinema, as well as a café and a total of three conservatories plus different lounges to relax in.

At a glance

Location

Mill Road
West Drayton
Greater London
UB7 7EQ

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Halloween parties, fundraising, animal visits, celebrating birthdays and national events – each day is different at The Burroughs. Our home also has some lovely facilities for residents to enjoy as they wish.

Garden
Activities room
Hair and beauty salon
Cinema room

Care at our home

The Burroughs provides a range of permanent and short-term respite care. We always do a full assessment of every prospective new resident, so we know we can give them the care and support they need.

Types of care offered

Residential care
Dementia care
Respite care

Healthcare services

Physiotherapy
Chiropody
District nursing team
Optician
Dentist

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at The Burroughs will provide your loved one with care that is completely tailored to their individual needs and wishes.

I enjoy all aspects of my job, there’s always something new to learn each day and always a challenge to tackle, but I see them as opportunities to develop. Best of all, I relish making residents happy and comfortable as well as supporting the team to do their best work. Team work is vital in a setting like this.

Bozena SzczepaniakHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Burroughs care home.

Staff make sure she gets up exercises and gets on her walker. Sometimes we see her in a wheelchair and they make sure she mixes with others.

Relative of a resident, April 2021

She has started to take pride in her appearance again, she gets her hair done in the morning; she gets her hair cut as they have their own salon in the home and a podiatrist also comes in.

Mr W H, Relative of a resident, November 2019

They involve him with everything, they really are good to him.

Relative of a resident, November 2019

The staff ask all the residents questions, they have a good staff base and staff have been there a long time. There is no high turnover and they do a lovely job.

Relative of a resident, November 2019

When I visit they have made me feel welcome and they tell me what’s going on and they all know his name. They deal with all residents with compassion and humour; I feel that’s how they deal with my father as well.

Relative of a resident, July 2019

Health Investor Award Winners 2022 - Residential Care Provider of the Year

Care Home Awards 2022 - Shortlisted in 16 categories

UK Employee Experience Awards - Best Use of Digital Technologies

Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Caring UK Awards Winner 2021

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

How to care for someone with dementia

Learn the best way to care for someone with dementia, from how to keep them happy to the questions you should avoid asking.

Coping with challenging behaviour in dementia

People living with dementia often have unmet needs which means they display behaviours that challenge carers. Read our guide to dealing with these changes.

How to deal with dementia

Wondering how you will cope following a loved one’s dementia diagnosis? Understand how to deal with the common behaviours of the condition.

Our approach to living with Coronavirus

We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life.

FAQs

The Burroughs offers residential, dementia and respite care for older people in West Drayton, Greater London.

The CQC overall rating for The Burroughs is "Good".

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in West Drayton

The Burroughs

The Burroughs

Welcome to The Burroughs

At a glance

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

Follow us on Facebook

What others have to say

Your next steps

Help and advice

How to care for someone with dementia

Coping with challenging behaviour in dementia

How to deal with dementia

Our approach to living with Coronavirus

FAQs

What types of care does The Burroughs offer?

What is The Burroughs’s CQC rating?

Are there any other Care UK care homes in Greater London?