What is The Burroughs’s CQC rating?

The CQC overall rating for The Burroughs is "Good".

The Burroughs

Q: What is The Burroughs’s CQC rating?

The CQC overall rating for The Burroughs is &quot;Good&quot;.

Trusted to care in West Drayton, Greater London

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The Burroughs

Welcome to The Burroughs

Our caring and dedicated team at West Drayton, Greater London, provides tailored care for older people, from short term respite breaks to long term residential care. We also provide specialist care for people living with dementia.

Keeping busy and engaged is the secret to maintaining independence in older age, so we encourage your loved one to do whatever brings them meaning and happiness. They can help around the home with gardening, dusting or folding laundry, or get involved in the different activities that we organise each day.

The Burroughs also has some lovely facilities that your loved one can use whenever they wish. We have our own Regency cinema, as well as a café and a total of three conservatories plus different lounges to relax in.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Mill Road
West Drayton
Greater London
UB7 7EQ

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Life at our home

Halloween parties, fundraising, animal visits, celebrating birthdays and national events – each day is different at The Burroughs. Our home also has some lovely facilities for residents to enjoy as they wish.

Activities room
Cinema room
Garden
Hair and beauty salon

Care at our home

The Burroughs provides a range of permanent and short-term respite care. We always do a full assessment of every prospective new resident, so we know we can give them the care and support they need.

Types of care offered

Healthcare services

Chiropody
Dentist
District nursing team
Namaste care
Optician
Physiotherapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at The Burroughs will provide your loved one with care that is completely tailored to their individual needs and wishes.

I enjoy all aspects of my job, there’s always something new to learn each day and always a challenge to tackle, but I see them as opportunities to develop. Best of all, I relish making residents happy and comfortable as well as supporting the team to do their best work. Team work is vital in a setting like this.

Bozena SzczepaniakHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Burroughs care home.

Staff make sure she gets up exercises and gets on her walker. Sometimes we see her in a wheelchair and they make sure she mixes with others.

Relative of a resident, April 2021

She has started to take pride in her appearance again, she gets her hair done in the morning; she gets her hair cut as they have their own salon in the home and a podiatrist also comes in.

Mr W H, Relative of a resident, November 2019

They involve him with everything, they really are good to him.

Relative of a resident, November 2019

The staff ask all the residents questions, they have a good staff base and staff have been there a long time. There is no high turnover and they do a lovely job.

Relative of a resident, November 2019

When I visit they have made me feel welcome and they tell me what’s going on and they all know his name. They deal with all residents with compassion and humour; I feel that’s how they deal with my father as well.

Relative of a resident, July 2019

UK Employee Experience Awards 2023 Winner - Best Employee Engagement

Public Sector Catering Awards 2023 Winner - Care Catering Award

Care Home Awards 2023 Finalist - Outstanding Larger Group Care Provider

Care Home Catering Awards 2023 Finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 Winner - Silver Award

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

One step at a time – Dealing with a dementia diagnosis

Learn about the practical next steps to take after receiving an early dementia diagnosis, from planning for the future to finding sources of support.

Nearby Homes

The Burroughs

Greater London UB7 7EQ

CQC Rating: Good

FAQs

The Burroughs offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon and cinema room.

The CQC overall rating for The Burroughs is "Good".

The Burroughs offers residential care, dementia care and respite care for older people in West Drayton, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in West Drayton

The Burroughs care home

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