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If you are looking for care for yourself or a loved one, speak to our expert team who can advise you on your care needs and arrange a showround of the home.
Whether you are looking for information, wishing to provide feedback or make a complaint, our team always loves hearing from our current customers and are ready to help.
If you are looking for a role with Care UK or at one of our homes, the quickest way for us to help you is through our dedicated careers website where you can find and apply for vacancies near you.
We have an experienced media relations team based in our Essex support office. This is the first port of call for any journalist who wishes to make an enquiry about Care UK or any of our homes.
The Burroughs will transfer to The Hillingdon Care Company, a care company operated by Hillingdon Council, in early August. We are confident that The Hillingdon Care Company will continue to provide a safe, reliable and high-quality service, ensuring residents are able to stay in the home for years to come.
We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.
Halloween parties, fundraising, animal visits, celebrating birthdays and national events – each day is different at The Burroughs. Our home also has some lovely facilities for residents to enjoy as they wish.
The Burroughs provides a range of permanent and short-term respite care. We always do a full assessment of every prospective new resident, so we know we can give them the care and support they need.
Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at The Burroughs will provide your loved one with care that is completely tailored to their individual needs and wishes.
The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.
This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.
When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.
Carehome.co.uk reviews
CQC Rating: Good
The Burroughs
CQC overall rating
Good
What others have to say
Here are just some of the comments we’ve received from family, friends and residents at The Burroughs care home.
They are constantly reviewing the care for my aunt. They have outings for the residents as well as lots of events going on. We are kept in touch with of what is going on. It is always clean and the care assistants are always willing to help.
Relative of a resident, August 2023
The staff are very good, they’re on the ball. They always let us know about any issues and ask for our opinion on things. Our loved one gets good care; they make sure he is eating well and encourage him to get involved with activities so he's not just sitting around all day. They have plenty to keep him interested, people come into the home, singers and the like, they have quizzes and things, a snooker table, they take them out on day trips... plenty going on.
Relative of a resident, March 2024
There are so many reasons I would recommend the home. They have an open-door policy and that shows that they have nothing to hide. They take very good care of my loved one. Whenever we visit he is always clean and tidy, we have never seen him unkept. He himself loves it there, most importantly. They keep us updated with everything going on with him. We went to see him last week and he was sat on his bed with one of the carers singing an old wartime song. They often sit and have a chat with him, and they listen to him. He enjoys the food and when we go in the ladies in the office come and say hello. We had a bit of an issue recently, spoke with the manager about it, she was out the door and back in a jiffy... helped us beyond her duties.
Relative of a resident, March 2024
Whenever I visit, the carers have been so helpful and they create a very friendly atmosphere, they are always willing to help you with whatever. I just feel confident and happy with my loved one being there due to the atmosphere. It is very relaxing, and you are made to feel welcome there. I find it quite rewarding spending time there, seeing how they are with the residents. And I know they treat my loved one well... I would soon hear about it if they didn't.
Relative of a resident, March 2024
My mum seems very happy there, everything they do with them is great including the activities and personal care. She's gaining weight and the staff do an amazing job. I am an ex carer myself so was looking out for everything but they are brilliant and the manager is fantastic! It is all about her residents.
Relative of a resident, August 2023
They are constantly reviewing the care for my aunt. They have outings for the residents as well as lots of events going on. We are kept in touch with of what is going on. It is always clean and the care assistants are always willing to help.
Relative of a resident, August 2023
The staff are very good, they’re on the ball. They always let us know about any issues and ask for our opinion on things. Our loved one gets good care; they make sure he is eating well and encourage him to get involved with activities so he's not just sitting around all day. They have plenty to keep him interested, people come into the home, singers and the like, they have quizzes and things, a snooker table, they take them out on day trips... plenty going on.
Relative of a resident, March 2024
There are so many reasons I would recommend the home. They have an open-door policy and that shows that they have nothing to hide. They take very good care of my loved one. Whenever we visit he is always clean and tidy, we have never seen him unkept. He himself loves it there, most importantly. They keep us updated with everything going on with him. We went to see him last week and he was sat on his bed with one of the carers singing an old wartime song. They often sit and have a chat with him, and they listen to him. He enjoys the food and when we go in the ladies in the office come and say hello. We had a bit of an issue recently, spoke with the manager about it, she was out the door and back in a jiffy... helped us beyond her duties.
Relative of a resident, March 2024
Whenever I visit, the carers have been so helpful and they create a very friendly atmosphere, they are always willing to help you with whatever. I just feel confident and happy with my loved one being there due to the atmosphere. It is very relaxing, and you are made to feel welcome there. I find it quite rewarding spending time there, seeing how they are with the residents. And I know they treat my loved one well... I would soon hear about it if they didn't.
Relative of a resident, March 2024
My mum seems very happy there, everything they do with them is great including the activities and personal care. She's gaining weight and the staff do an amazing job. I am an ex carer myself so was looking out for everything but they are brilliant and the manager is fantastic! It is all about her residents.
Relative of a resident, August 2023
They are constantly reviewing the care for my aunt. They have outings for the residents as well as lots of events going on. We are kept in touch with of what is going on. It is always clean and the care assistants are always willing to help.
Relative of a resident, August 2023
Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.
Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.
The Burroughs offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon and cinema room.
The CQC overall rating for The Burroughs is "Good".
The Burroughs offers residential care, dementia care and respite care for older people in West Drayton, Greater London.
Yes, you can find more Care UK homes in these locations:
