The Burroughs

Trusted to care in West Drayton

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The Burroughs

Welcome to The Burroughs

Our caring and dedicated team provides tailored care for older people, from short term respite breaks to long term residential care. We also provide specialist care for people living with dementia.

Keeping busy and engaged is the secret to maintaining independence in older age, so we encourage your loved one to do whatever brings them meaning and happiness. They can help around the home with gardening, dusting or folding laundry, or get involved in the different activities that we organise each day.

The Burroughs also has some lovely facilities that your loved one can use whenever they wish. We have our own Regency cinema, as well as a café and a total of three conservatories plus different lounges to relax in.

At a glance

Location

Mill Road
West Drayton
Greater London
UB7 7EQ

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CQC overall rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Halloween parties, fundraising, animal visits, celebrating birthdays and national events – each day is different at The Burroughs. Our home also has some lovely facilities for residents to enjoy as they wish.

Hair and beauty salon
Activities room
Cinema room
Garden

Care at our home

The Burroughs provides a range of permanent and short-term respite care. We always do a full assessment of every prospective new resident, so we know we can give them the care and support they need.

Types of care offered

Residential care
Dementia care
Respite care

Healthcare services

Chiropody
Dentist
Optician
District nursing team
Physiotherapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at The Burroughs will provide your loved one with care that is completely tailored to their individual needs and wishes.

I enjoy all aspects of my job, there’s always something new to learn each day and always a challenge to tackle, but I see them as opportunities to develop. Best of all, I relish making residents happy and comfortable as well as supporting the team to do their best work. Team work is vital in a setting like this.

Bozena SzczepaniakHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC overall rating

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What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Burroughs care home.

Staff make sure she gets up exercises and gets on her walker. Sometimes we see her in a wheelchair and they make sure she mixes with others.

Relative of a resident, April 2021

She has started to take pride in her appearance again, she gets her hair done in the morning; she gets her hair cut as they have their own salon in the home and a podiatrist also comes in.

Mr W H, Relative of a resident, November 2019

They involve him with everything, they really are good to him.

Relative of a resident, November 2019

The staff ask all the residents questions, they have a good staff base and staff have been there a long time. There is no high turnover and they do a lovely job.

Relative of a resident, November 2019

When I visit they have made me feel welcome and they tell me what’s going on and they all know his name. They deal with all residents with compassion and humour; I feel that’s how they deal with my father as well.

Relative of a resident, July 2019

Public Sector Catering Awards 2021 Finalist

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards Finalist 2021

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Best Larger Care Home Group Gold Winner 2020

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards 2020 finalist

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist - Care Provider of the Year 2019

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help arrange a visit to tour the home at a time convenient to you.

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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We take the popular myths about care homes and compare them to what life is really like in a Care UK care home.

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5 ways to take care of yourself

Whether you’re a full time carer or are balancing your responsibilities with a full-time job, it’s important to care for yourself too.

Our response to COVID

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach